Before You Start:
The University of Utah

Soon you’ll be starting your American Collegiate Live classes with experienced faculty from The University of Utah, a top-100 US university.

Program Preparation Checklist

1. Mark your calendar for orientation

The first week of your program is dedicated to a mandatory orientation. During the orientation, we will cover everything from student support model, academic requirements to technology and campus resources. The hours of orientation may vary depending on the day and where you are located in the world. You will receive an orientation schedule and Zoom login as it gets closer to the start of the program.

2. Activate your University of Utah email (UMail)

Activate your UMail account

Students enrolled in Tracks 1—3 must activate their University of Utah email address by January 19th. In order to ensure you have access to your UMail, first you will need to set up your student account in the Campus Information Services (CIS) portal. Please follow the instructions below:

Step 1 – Campus Information Services (CIS)

Many university services require you to log in using your University Network ID (uNID) — which you received from Admissions when you were accepted — and password. The first time you log in to Campus Information Services (CIS) or, you will be prompted to set a new password and answer security questions.
The CIS portal contains a variety of key areas, including class tools, graduation information, grades, financial services, library research tools, and more.

Step 2 – UMail

All students have access to UMail, a free university email account on the Microsoft Office 365 (O365) platform. UMail is one of the primary ways the university contacts students and shares official information.

To log in:

  1.  Go to
  2.  Sign in with your email address and your uNID password
  3. You may be prompted to verify your identity with Duo 2FA


You can also set up UMail with a mobile or desktop email client. We recommend that you create an email alias that follows a format.

3. Take your Math placement test

All programs require math placement testing through ALEKS. The deadline to take this test is August 25, 2021. Please take your tests as soon as possible in order to secure your course registration.

August 25, 2021
August 25, 2021
August 25, 2021


Use this link to complete your ALEKS math placement exam, please use your 8 digit Shorelight ID found on your acceptance letter. Instructions on how to complete the exam are here.
If you need further assistance, please watch this video which will tell you everything you need to know about ALEKS!

No course placement changes will be allowed after August 25, 2021.

4. Pay your tuition

Please refer to your statement of fees to make the tuition payment. Instructions for payment, as well as a Flywire link to submit the payment, will be included on that statement of fees.

5. Purchase your second monitor

As part of the Live to Device experience, we recommend all students purchase a second monitor. The experience is designed to be optimized with the use of the second monitor. You can find recommended specifications to purchase the monitor here.

6. Download Google Chrome

Download no later than one week prior to orientation

Google Chrome is required for the use of UCommons. You will use UCommons, and therefore Google Chrome, for all of your Live lectures. You can download Google Chrome from the link here if you are in China, and the link here if you are anywhere outside of China.

7. Complete your UCommons profile

Complete your UCommons profile prior to orientation.

UCommons is the platform you will use for all Live lectures, assignments and course resources. Instructions on how to complete your UCommons profile will be sent to your PERSONAL email about one week before your orientation.

Confirm your personal email address. Please ensure that the personal email address on file is the email address you would like to use for all technology account set-ups and where you wish to receive future communications. If you are unsure what personal email address is on file, please reach out to your Enrollment Services Advisor to confirm which address should be used.

8. Download Zoom

Download Zoom no later than two weeks prior to orientation

In order to attend your orientation, you will need Zoom. Additionally, Zoom is the audio and video technology used as part of the AC Live experience. All students regardless of location will need to download the zoom app at You can access it here. You must use the US app downloaded here. With this Zoom app from the US you will be able to access all the Live lectures.

9. Register for a Hoylu Whiteboard account

Register no later than one week prior to orientation

Hoylu Whiteboard is a web-based application used for interactive white board. An invitation to create a Hoylu account will be sent to your PERSONAL email 2-3 days before your orientation. Please accept the invitation, create your account, and complete the registration within seven days after the invitation is sent to you. Please check with your Enrollment Advisor if you are uncertain about the personal email address to which this invitation will be sent.

10. Ensure you have the proper equipment to take Live lectures

Complete no later than one week prior to orientation. For a full list of requirements, recommended hardware, and helpful videos, click here.

To ensure the best experience for you and your fellow students, there are certain technology requirements you must follow. Please ensure that you have:

  1. Either a Mac or Windows machine to participate in Live lectures. Please note that our technology is not compatible with phones or tablets.
  2. A camera on your laptop—it is a requirement to be on video to get credit for class.
  3. The Google Chrome browser
  4. Headphones with a microphone
  5. Strong bandwidth (ie internet speed). You can test your bandwidth here. Please ensure that your internet bandwidth is a minimum of:
    1. Receiving 1080p HD video requires 20.0 Mbps download speed.
    2. Sending 1080p HD video requires 10.0 Mbps upload speed.
    3. Note: Using a hotspot from your phone or tablet will not suffice.
  6. A second monitor: A second monitor is recommended for all Live to Device students. Please refer to checklist item number 5 for more details


11. Order your textbooks

Once you receive your course schedule, you will also get your textbook list. Please note the all textbooks will be available as e-books, and it is the responsibility of the student to purchase the textbooks. Depending on track, the cost for e-books generally ranges from about $200 to 400 total.

Students enrolled in Track 2 (AAP) and Track 3 (EAP), will be provided their English course e-textbook. All other textbooks must be purchased after enrollment.