Before You Start

Welcome to American Collegiate Live! Soon you’ll be starting your American Collegiate Live classes. Before you start, complete the steps below to avoid any delays with the start of your program.

Contact Your Advisor

We have a team of dedicated personal advisors whose job it is to make sure all your questions are answered and to ensure you have a smooth transition to American Collegiate Live.

Before you start on any of the steps below, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!





Latin America

Latin America

Middle East/North Africa

Middle East/North Africa

North America

North America

North Asia

Russia/Central Asia/Eastern Europe

South Asia

South Asia

Southeast Asia

Southeast Asia

UK and Western Europe

Abbie (North Asia excluding Korea)

Tel:+852 8481 0532Whatsapp:+852 8481 0532Email: Abbie

Doris (South China)

Tel+86-150-1870-6751QQ2282183545Email: Doris

Erik (North China)

Tel:+86-185-1136-3010WeChat:18511363010Email: Erik

Bibiane (Korea)

Tel:+82-10-7711-6538WhatsApp:+82-10-7711-6538Email: Bibiane

Ekta (India)

Tel:+91-965-001-0409WhatsApp+91-965-001-0409Skypeekta.aneja05Email: Ekta

Ajith (India)

Tel:+91-971-722-2408WhatsApp:+91-971-722-2408Skype:ajitks10Email: Ajith

Taha (Pakistan)

Tel:+92-307-333-6878WhatsApp:+92-307-333-6878Skype:tshahid29Email: Taha

Alice (Northwest)

Tel:+1-857-315-8730WhatsApp:+1-857-315-8730WeChataliceqinusEmail: Alice

Chris (Southwest)

Tel:+1-508-948-7542WhatsApp+1-508-948-7542WeChat:chris040594Email: Chris


Tel:+34-692-46-41-16WhatsApp:+34-692-46-41-16Skype:marianna.zubenkoEmail: Marianna


QQ:1925259247Tel:+86.135.2182.7910Email: Vicky


WhatsApp:+234.703.414.1021Skype: Tomi AfilakaTel: +234.703.414.1021Email: Tomi


WhatsApp:+57.301.521.6058Skype:georgelalcantaraTel:+57.301.521.6058Email: George


WhatsApp:+923358220020Skype:georgelalcantaraTel:+923358220020Email: Shayan


WhatsApp:+91.895.004.9050Skype:sonam.parashar3Tel:+91.999.647.1494Email: Sonam


WhatsApp:+91.995.351.0160Skype:arorasakshi187Tel:+91.995.351.0160Email: Sakshi


WhatsApp:+91.972.501.2676Skype:+91.972.501.2676Tel:+91.972.501.2676Email: Unnati


WhatsApp:+91 7028090894Skype:+91 7028090894Tel:+91 7028090894Email: Viraja


WhatsApp:+84 908.792.892Skype:diemchau.dtTel:+84 908.792.892Email: Chau


WhatsApp:+84.937.225.295Skype:hoangvtb1983Tel:+84.937.225.295Email: Hoang


WhatsApp:+66.96.982.0007Skype:awesome.saranyaTel:+66.96.982.0007Email: Saranya


QQ:713070180Tel:+86.135.7055.0749Email: Annie


QQ:713070180Tel:+86.159.2876.6884Email: Jane


QQ:713070180Tel:+86.183.1016.8200Email: Lisha


QQ:713070180Tel:+86.158.0062.4575Email: Mark

Before You Start: Checklist

1. Mark your calendar for orientation
  • The first week of your program is dedicated to a mandatory orientation. During the orientation, we will cover everything from student support model, academic requirements to technology and campus resources. The hours of orientation may vary depending on the day and where you are located in the world. You will receive an orientation schedule and Zoom login as it gets closer to the start of the program.
2. Activate your University of Massachusetts, Boston (UMB) email
  • Students enrolled in Tracks 1—3 must activate their UMB email address by August 15th, you are encouraged to activate your email address as soon you receive your welcome letter.
  • In order to ensure you have access to UMass Boston systems, you will need to set up your email address. This gives you access to WISER, which is the platform UMB uses to house your courses, grades, placement tests, and more. Please use this guide, which has step-by-step instructions to set up your email and login to WISER.
3. Take your English and Math placement tests

Certain program tracks require placement testing.  Please find your program and track below to determine which tests you must take. The deadline to take this test is January 4, 2021. Please take your tests as soon as possible in order to secure your course registration.


Track English Test Required? Math Test Test Deadline
ACL Track 1 Yes Yes January 4, 2021
ACL Track 2 No Yes January 4, 2021
ACL Track 3 No Yes January 4, 2021
ACL Track 4 No No N/A
ACL Academy Track 1 Yes No* N/A
ACL Academy Track 2 No No* N/A
ACL Academy Track 3 No No* N/A

*Math classes are not offered in ACL Academy.

English Placement Test
Instructions on completing your English placement test can be found here. If you don’t complete the placement test by January 4th, your program will be moved to Track 2.

Math ALEKS Placement Test
Use this link to complete your ALEKS math placement exam, please use your 8 digit Shorelight ID found on your acceptance letter. Instructions on how to complete the exam are here.

If you need further assistance, please watch this video which will tell you everything you need to know about ALEKS! If you don’t complete the placement test by January 4th, you will be placed in Math 115 College Algebra.

No course placement changes will be allowed after January 4, 2021.


4. Pay your tuition
Please refer to your statement of fees to make the tuition payment. Instructions for payment, as well as a flywire link to submit the payment, will be included on that statement of fees.
5. Purchase your second monitor
  • As part of the Live to Device experience, we recommend all students purchase a second monitor. The experience is designed to be optimized with the use of the second monitor. You can find recommended specifications to purchase the monitor here.
6. Download Google Chrome
  • Download no later than one week prior to orientation
  • Google Chrome is required for the use of UCommons. You will use UCommons, and therefore Google Chrome, for all of your Live lectures. You can download Google Chrome from the link here if you are in China, and the link here if you are anywhere outside of China.
7. Complete your UCommons profile
  • Complete your UCommons profile no later than two weeks prior to orientation
  • UCommons is the platform you will use for all Live lectures. Within one week of confirming your enrollment to AC Live, you will be able to set up UCommons. Please utilize the guide here to complete the setup.
8. Download Zoom
  • Download Zoom no later than two weeks prior to orientation
  • In order to attend your orientation, you will need Zoom. Additionally, Zoom is the audio and video technology used as part of the AC Live experience. If you are in China, you can download the zoom link here. If you are not in China, you can download the zoom link here. You do not need to sign up for an account. As long as you have downloaded Zoom, you will be able to access the Live lectures.
9. Register for a Hoylu Sketch account
  • Register no later than one week prior to orientation
  • Hoylu Sketch is the software we use for our interactive white board. You will be able to interact on the whiteboard with your professor and any other student in the classroom. You can register for Hoylu Sketch here.
10. Ensure you have the proper equipment to take Live lectures
  • Complete no later than one week prior to orientation
  • To ensure the best experience for you and your fellow students, there are certain technology requirements you must follow. Please ensure that you have:
    1. Either a Mac or Windows machine to participate in Live lectures. Please note that our technology is not compatible with phones or tablets.
    2. A camera on your laptop—it is a requirement to be on video to get credit for class.
    3. The Google Chrome browser
    4. Headphones with a microphone
    5. Strong bandwidth (ie internet speed). You can test your bandwidth here. Please ensure that your internet bandwidth is a minimum of:
      1. Receiving 1080p HD video requires 10.0 Mbps (up/down).
      2. Sending 1080p HD video requires 10.0 Mbps (up/down).
      3. Note: Using a hotspot from your phone or tablet will not suffice.
    6. A second monitor: A second monitor is recommended for all Live to Device students. Please refer to checklist item number 5 for more details
11. Order your textbooks

Once you receive your course schedule, you will also get your textbook list. Please note the all textbooks will be available as e-books, and it is the responsibility of the student to purchase the textbooks. Depending on track, the cost for e-books generally ranges from about $200 to 400 total.

Students enrolled in Tracks 2, 3, and 4 will pay for their English language textbooks along with their tuition. The cost of English textbooks is $225. All other course textbooks are purchased after receiving your schedule.